Four-brand dealer group's AI service advisor books straight into the workshop diary
Auto Corner · Mackay, QLD, Australia ·
What they did
One central service-reception team was fielding 300 to 500 calls a day, and almost one in five callers hung up before anyone answered. CFive's AI service advisor looks up the caller's car, finds the right service and books it into the workshop diary. An AI receptionist catches overflow and after-hours calls.
Reported results
- In a 30-day window the AI answered 920 calls and booked 375 of them directly into the workshop diary
Tools
CFive AI
Cost
Not disclosed
Source
CFive AI: https://www.cfive.ai/casestudies/auto-corner
Vendor case study (results reported by the vendor). Dealership service department, not an independent shop. Source checked 2026-10-20. Results are as reported by the source, not independently audited.
Try it yourself: starter prompt
Our suggested prompt for an AI assistant (ChatGPT, Claude, Grok or your phone-agent tool). It is not from the source.
You book appointments for an auto repair shop. Ask for service type, address and preferred day. Offer only these open windows: [paste windows]. Confirm the booking back in one sentence, then send reminders 48 hours and 4 hours before with a one-tap reschedule option.