Commercial electrician lifts contract win rate from 30% to 46.5% by answering first
Hughes Electrical · Birmingham, UK ·
What they did
The AI answers a local number within two rings and captures a full commercial job brief (site, scope, access, timeline, budget), emailed to the owner within seconds, so he can quote faster.
Reported results
- Win rate on quoted jobs from 30% to 46.5% over seven months
- About £6,200 a month in additional revenue
- Live within 20 minutes
Tools
Team-Connect AI receptionist
Cost
Professional plan (price not stated in excerpt)
Source
Team-Connect: https://team-connect.co.uk/case-studies/electrician-ai-call-handling
Vendor case study (results reported by the vendor). Source checked 2026-10-20. Results are as reported by the source, not independently audited.
Try it yourself: starter prompt
Our suggested prompt for an AI assistant (ChatGPT, Claude, Grok or your phone-agent tool). It is not from the source.
You are the phone assistant for an electrical contractor. When the owner can't answer, greet the caller, get their name, callback number, address and what's wrong, ask how urgent it is (emergency today vs. this week), and tell them the owner will call back within 15 minutes. Never quote a price or promise a time. Then text the owner a 3-line summary.