Phoenix auto shop books 847 after-hours appointments in a quarter with AI voice
Sunny Side Auto Repair · Phoenix, AZ, US ·
What they did
After a 6-week setup and a 2-week pilot on 25% of calls, an AI voice system took over call handling and scheduling.
Reported results
- Appointments 1,320 to 3,247 quarter over quarter
- 847 after-hours bookings (35% of total)
- Missed calls 40% to 12.8%
- +$18,500 additional monthly revenue
Tools
Tech4Biz AI voice automation
Cost
Not disclosed
Source
Vendor case study (results reported by the vendor). Source checked 2026-10-20. Results are as reported by the source, not independently audited.
Try it yourself: starter prompt
Our suggested prompt for an AI assistant (ChatGPT, Claude, Grok or your phone-agent tool). It is not from the source.
You are the phone assistant for an auto repair shop. When the owner can't answer, greet the caller, get their name, callback number, address and what's wrong, ask how urgent it is (emergency today vs. this week), and tell them the owner will call back within 15 minutes. Never quote a price or promise a time. Then text the owner a 3-line summary.