Trade AI Playbook

Plumber grows from 10 to 1,400+ Google reviews with automated requests

Good Guy Plumbing · Not stated ·

What they did

Manually emailing customers one by one didn't scale. Review requests now go out automatically after every job via NiceJob connected to Housecall Pro.

Reported results

  • From 10 to over 1,400 Google reviews

Tools

NiceJob, Housecall Pro

Cost

Not disclosed

Source

NiceJob: https://get.nicejob.com/resources/from-10-reviews-to-1400-how-good-guy-plumbing-increased-google-reviews-with-automated-requests

Vendor case study (results reported by the vendor). Source checked 2026-10-20. Results are as reported by the source, not independently audited.

Try it yourself: starter prompt

Our suggested prompt for an AI assistant (ChatGPT, Claude, Grok or your phone-agent tool). It is not from the source.

Write a short, friendly text for a plumbing company to send 30 minutes after a job is finished, thanking [customer first name] by name, mentioning the tech [tech name], and asking for a Google review with this link: [link]. Then write a polite follow-up for 3 days later if they haven't left one.

Related use cases

AutoReviewsScheduling & dispatch

45-year-old auto shop answers its Google reviews with AI help

Brown's Automotive · Chapel Hill, NC, US

No measured results reported. The owner's tip: "If you have 50 Google reviews you haven't responded to, that feels overwhelming. You can copy and paste them into AI and say, 'Respond with empathy,' or 'Respond professionally.' Boom, you're done in minutes."

Source: Ratchet+Wrench