Landscape maintenance firm sends review requests in a batch right after invoicing
Jonny Nichols Landscape Maintenance · Dover, DE, US ·
What they did
After each invoicing batch, the marketing administrator sends a batch of review-request emails or texts to customers who had service the previous day, using CRM tags to pick the group. She also uses ChatGPT to generate newsletter topics and a basic content framework that she edits.
Reported results
- Since January the company more than doubled its Google reviews, and its star rating rose from 4.1 to 4.6
Tools
CRM with texting, ChatGPT
Cost
Not disclosed
Source
Lawn & Landscape: https://www.lawnandlandscape.com/article/automating-the-green-industry/
Trade press. Source checked 2026-10-20. Results are as reported by the source, not independently audited.
Try it yourself: starter prompt
Our suggested prompt for an AI assistant (ChatGPT, Claude, Grok or your phone-agent tool). It is not from the source.
Write a short, friendly text for a landscaping company to send 30 minutes after a job is finished, thanking [customer first name] by name, mentioning the tech [tech name], and asking for a Google review with this link: [link]. Then write a polite follow-up for 3 days later if they haven't left one.