Electrical franchise reaches a 79% booking rate with an AI layer for nights, weekends and overflow
Mr. Electric of Delaware · Delaware, US ·
What they did
An AI scheduling layer covers nights, weekends and overflow, syncing in real time with ServiceTitan and texting/emailing call summaries to office staff.
Reported results
- 79% booking rate
- 100% call capture
Tools
Free2Grow AI voice, ServiceTitan
Cost
Not disclosed
Source
Free2Grow: https://www.free-2-grow.com/case-studies/electric
Vendor case study (results reported by the vendor). Source checked 2026-10-20. Results are as reported by the source, not independently audited.
Try it yourself: starter prompt
Our suggested prompt for an AI assistant (ChatGPT, Claude, Grok or your phone-agent tool). It is not from the source.
You answer calls for an electrical contractor between 6 PM and 8 AM. Ask what's happening, decide if it's an emergency using these rules: [list your emergency rules]. If it is, page the on-call tech with the address and issue. If not, offer the next two open morning slots and confirm by text.