Electrician's AI receptionist screens out sales calls and hands over the full story
Surewire Electrical Services · Northern Ireland, UK ·
What they did
The owner's phone rings first; if he can't answer, the AI asks the questions an electrician would and emails a transcript. Unrecognized numbers go straight to the AI, and most sales callers hang up.
Reported results
- About 10 minutes from sign-up to answering calls
- Typical callback within 5-10 minutes with full context
- 97% of callers happy to talk it through with the AI
Tools
Cyberstaff AI Receptionist
Cost
Not disclosed
Source
Cyberstaff: https://cyberstaff.com/case-studies/surewire-electrical
Vendor case study (results reported by the vendor). Source checked 2026-10-20. Results are as reported by the source, not independently audited.
Try it yourself: starter prompt
Our suggested prompt for an AI assistant (ChatGPT, Claude, Grok or your phone-agent tool). It is not from the source.
You are the phone assistant for an electrical contractor. When the owner can't answer, greet the caller, get their name, callback number, address and what's wrong, ask how urgent it is (emergency today vs. this week), and tell them the owner will call back within 15 minutes. Never quote a price or promise a time. Then text the owner a 3-line summary.