Roofer handles a 458% storm call spike with an AI phone agent
A&A Roofing · Not disclosed ·
What they did
When a major storm hit A&A Roofing's area in December 2025, inbound calls jumped 458% while every crew was already in the field. The company used Zuper's AI agent to answer calls around the clock, sort each request by urgency, create jobs directly in Zuper and log callback requests when a person needed to follow up. Office staff quoted in the story say their favorite part is that it flags which customers need a callback.
Reported results
- Inbound calls rose 458% during the storm; Zuper says the agent kept intake running without adding staff
Tools
Zuper AI Agent Nova, Zuper Connect
Cost
Not disclosed
Source
Vendor case study (results reported by the vendor). The story gives no booked-job or revenue figures; the only number is the size of the call spike. Source checked 2026-11-02. Results are as reported by the source, not independently audited.
Try it yourself: starter prompt
Our suggested prompt for an AI assistant (ChatGPT, Claude, Grok or your phone-agent tool). It is not from the source.
During a storm surge, you answer calls for our roofing company. Get the address, what's damaged, whether water is coming in, and the best callback number. Mark active leaks as urgent, create the job, and flag anyone who asks for a person for a callback.