Toronto auto repair shop goes from 35-40 missed calls a week to answering every call
Maple Auto Care Inc. · Toronto, ON, Canada ·
What they did
Maple Auto Care was missing 35 to 40 calls a week because technicians under vehicles couldn't stop to answer, and callers booked elsewhere before a callback. The shop put Botnira's AI receptionist on its main line, trained on its services, hours and pricing. It answers common questions and, for anything needing a technician's judgment, takes the caller's name, number and issue and books an appointment slot.
Reported results
- Call answer rate reported at 100%, day or night
- An average of 42 appointments a month booked automatically
Tools
Botnira
Cost
Not disclosed
Source
Botnira: https://app.botnira.com/case-studies/maple-auto-care/
Vendor case study (results reported by the vendor). Written by Botnira's founder; updated August 26, 2026. Source checked 2026-11-02. Results are as reported by the source, not independently audited.
Try it yourself: starter prompt
Our suggested prompt for an AI assistant (ChatGPT, Claude, Grok or your phone-agent tool). It is not from the source.
You answer the phone for an independent auto repair shop. Answer questions about our services, hours and price ranges from this list: [paste list]. If the caller needs a diagnosis, take their name, number, vehicle and symptoms and book the next open slot. Never quote a firm repair price.